What has changed?

To make BackupBob even easier to navigate and edit, we have improved the Bobdrive settings window. This keeps the same great features but restructures the menu to make it quicker to navigate.

BackupBob Security

BackupBob is one of the most secure cloud storage services on the market and gives users the ability to encrypt all file transfers. This stops people from intercepting files while they are being transferred. However, this does not address the physical security of your computer. Thieves may be able to simply turn on your computer and easily access files in your Briefcase. To solve this problem we have added two key new features; briefcase encryption, and automatic log out.

Will my software automatically update?

If you have the BackupBob Desktop Software installed you will be see a pop up asking you to upgrade in the next few hours.

For at gøre BackupBob endnu nemmere at navigere og redigere i, har vi forbedret vinduet til Bobdrive indstillingerne. Det indeholder fortsat de samme fantastiske funktioner, men vi har omstruktureret menuen for at gøre det hurtigere at navigere rundt i.

BackupBob Sikkerhed

BackupBob er et af de mest sikre cloud storage-tjenester på markedet, og giver brugerne mulighed for at kryptere alle filoverførsler. Dette forhindrer folk i at opfange filer, mens de bliver overført. Det betyder dog ikke at vi har løst den fysiske sikkerhed på din computer. Tyve kan være i stand til blot at tænde computeren og nemt få adgang til filer i din dokumentmappe. For at løse dette problem har vi tilføjet to nye nøglefunktioner, dokumentmappe kryptering og automatisk log ud.

Vil min software automatisk bliver opdateret?

Hvis du har BackupBob Desktop Software installeret, vil du se en pop op som beder dig om at opgradere inden for de næste par timer.

What has changed?

Recently Apple released a new version of Mac OS X called Mountain Lion. There were several additions to the OS and a small amount of BackupBob customers experienced issues. We have reviewed the problems and have resolved them in the release of the latest version of our desktop software.

Version 1.9.2 also includes small performance improvements for the Mac OS X and Windows versions of the program, making your desktop experience even more seamless.

Will my software automatically update?

If you have the Desktop Software installed then you will be automatically prompted to upgrade to the latest version in the next few weeks.  To upgrade you just need to follow the on-screen instructions – it’s very easy to do and it will only takes a few minutes.

Note: You will have to upgrade your desktop software to 1.9.2 to continue using the program. If you experience any issues when upgrading please contact our support.

How can I get 1.9.2 now?

If you want to get the latest software sooner, you can download 1.9.2 by entering www.BackupBob.com and clicking the login button on the home page. There is no need to uninstall the current version – simply install 1.9.2 and start accessing files stored in the cloud.

We welcome all customer feedback, please let us know your thoughts by commenting on this post or in our forum. If you have any issues, please contact our support department at support@backupbob.com.

How does BackupBob work?

BackupBob automatically uploads content to the cloud while you work. The software mirrors your computer and makes an exact copy of your files online. If you modify a file on your desktop the software will automatically replace the old version in the cloud. If you delete an unneeded document, BackupBob will delete the file on the cloud. If you accidentally delete a file from your computer you can go to the cloud and restore it (this option is available up to 30 days after the file has been deleted).

How do I restore my files?

If your computer breaks you can place all your files onto a new computer. Our desktop program BackupBob Restore is available on Windows and Mac and can be downloaded for free here.

Simply install the program, select the files you want to place back on your computer and click the restore button. All of your important files will now be back on your device.

We recently released a new version of the BackupBob Desktop Software (version 1.8) and it is available to download now. Along with a number of performance and stability improvements, this version also changes the way that we handle file conflicts.

What are file conflicts?
File conflicts are quite rare. They occur when you change a file or folder on two computers at the same time. They’re especially common if you work offline regularly – for example if you change, rename or move a file or folder on two computers while they’re both offline, then when they come online again there may be a conflict. The BackupBob service has a large amount of technology to detect and deal with file conflicts.

What has changed?
In versions before today’s release, we showed a notification when a file conflict was detected, and gave you a number of ways to resolve the conflict – for example to keep the latest version from the server, or to keep the latest version from the local machine, or to create a second copy of the document. These notifications were complicated and also interrupted you as you work. In the latest version of the software we now handle all conflicts automatically and silently in the background. Often we just choose to accept the latest change – for example if you move a document on two computers. For conflicts where file contents have changed, we now just duplicate the file – adding a new file with a name such as “Your Document (2).docx”. This means that you can always be sure that you’ve got every copy of every file, regardless of where and when it was changed.

What else has changed in this version?
This release also includes a number of minor bug fixes and performance improvements. You should find that both the Windows and Mac versions are faster than they were before. The new version also doesn’t need to restart your PC when you install the Windows version for the first time – making it even easier to install BackupBob on other computers.

How do I get the new version?
The newest version is available to download now. To install it, simply log in to your BackupBob account online and use the software download links. You can install the newest version directly over your existing version – there’s no need to uninstall your existing copy first.

We hope that you enjoy the latest version of the software. As always, we welcome your feedback.

BackupBob will automatically notify you that an update is available – simply follow the instructions on your screen to perform the update.

You can download the latest version of the Restore software for Windows here: http://www.backupbob.com/Downloads/BackupBob/Windows/Restore-Setup.exe

The Mac version of BackupBob has built-in Restore capability.

The new version – version 1.7 – features a wide range of improvements to reliability, stability and speed including:
- Faster syncing of files.
- Lower memory and CPU usage.
- Backup files with exceptionally long paths.
- Improved the restore software, which supports long paths and includes better error handling.
- A number of background performance and stability improvements.

We’re pleased to announce that our BackupBob Android App is now live in the Android Market.

To install the Android App on your device, simply go the Android Market and search for Open Access to find it, , or if you are reading this on your phone, you can download it here:

market://details?id=com.getopenaccess

Or from your PC:

https://market.android.com/details?id=com.getopenaccess

We hope you enjoy using the Android app, and please continue to keep the feedback coming in.

The next version includes:

• Significant speed and memory usage improvements
• Fixes for the installer, making it easier to install the software
• Improvements to NAS backup handling
• Many other behind the scenes fixes and improvements

The Mac version is in progress will be coming very soon.

Every month, Online Backup Directory, compile a list of the Top 25 Most Popular Online Backup Providers and publish them on their site.
This way it’s easy to compare the best online backup providers.

BobDrive makes it so easy to backup your files safely online and access them from anywhere. This is because the BackupBob Desktop Software – which is installed on your PC or Mac – works seamlessly in the background to protect your files as you work. BackupBob are excited to announce that a new version of the Desktop Software is being rolled out to all of our customers over the next two weeks, and features a range of improvements to BobDrive.

If you already have the BackupBob Desktop Software installed then you will be prompted to update it at some point over the next two weeks. Simply follow the on-screen instructions to upgrade the software – you will be guided through the process and it only takes a few minutes. If you don’t have the software installed yet, or if you want to upgrade sooner, then you can download the latest version from your web portal. Just log in to your BackupBob account online and go to Account Settings > Software download.

The newest version of the Desktop Software is available for both Windows and Mac customers, and includes the following improvements.

Backup of in-use files

The new software will back up files even when they’re in use, and won’t ever lock your files while they’re being backed up. So you can now be confident that your Outlook database and Office documents are being backed up – even if you’ve got Outlook or the document open.

Partial upload support for Outlook files and more

The new software will only upload changed portions of Outlook PST files and selected other file types, making it easier to keep large, frequently changing files safely backed up. We’re constantly reviewing the types of files that are available for partial upload, but currently we support ZIP, DMG, PST and DAT files. Let us know if you have other common file formats that would benefit!

Flexible scheduling

You can choose times when you don’t want BackupBob to be backing up your files, so that users with slower or older computers can disable backup when their PC is busy. To modify the schedule, simply right click on the BackupBob icon near your clock and select Manage Backups, and then click on Backup Settings. You can choose the times that you want backup to run from this screen:

Scan-based backup

Rather than watching your files all of the time, the new system uses an hourly scan to find out what’s changed and backup the changes. This reduces load on your computer and means that you have a more useful list of old-versions of frequently changing files. We needed to implement scan-based backup to support the backing up of in-use files, but we think it makes backup easier to use and easier to understand.

You can see what the scan is doing at any time by opening the Detailed Status window – simply right click on the BackupBob icon near your clock and select Detailed Status:

Advanced users can configure BackupBob to work exactly the way you want it to by right clicking on the BackupBob icon and selecting Manage Backups and going to Backup Settings. From here you can select the frequency of the scan, the hours when the scan should run and also switch back to real time backups if you prefer:

Please note that changing to real time backups will mean that BackupBob will not be able to backup in-use files, so it is only recommended for advanced users with a specific requirement to backup files instantly.

NAS backup for Macs

We introduced NAS backup to Windows machines last month, and now the same feature is available for your Mac too. You can backup a NAS on your Mac in exactly the same way would would on a Windows PC – see a tutorial here.

Improved startup time and performance

Both the Windows and Mac software now start even faster, and create less load on your PC when they’re running.

Let us know what you think!

We hope you enjoy using the newest BackupBob Desktop Software. As always, we’re eager to hear what you think – please feel free to leave your comments on our blog or on the forum. If you have questions or problems with the software or any part of the BackupBob service, our support team will be delighted to help. Please email support@backupbob.com and we’ll get back to you.